Outbound SMTP

Information about the Outbound SMTP service, how to configure and information on how to setup your account.

Outbound SMTP Rate Limit
To minimize spam & improve deliverability of legitimate emails, our system enforces Rate Limits to restrict a server's sending rate. This is helpful...
Fri, 1 Feb, 2019 at 7:56 PM
DomainKeys Identified Mail (DKIM)
DomainKeys Identified Mail (DKIM) is an email authentication method designed to detect email spoofing. It allows the receiver to check that an email cl...
Wed, 13 Feb, 2019 at 7:11 PM
Sendmail Authenticated Smarthost Configuration
1. Set your authorization informations by putting the following line to /etc/mail/authinfo file: AuthInfo:outbound.mailhop.org "U:USERNAME" &q...
Thu, 29 Sep, 2016 at 10:30 PM
How to verify your DKIM DNS record
To verify the DNS settings relating to DKIM for your Outbound SMTP service first open the "Sender Domains & DKIM" configuration page for y...
Fri, 1 Feb, 2019 at 8:01 PM
DKIM Record Length Route 53
Route 53 has a length issue with the length of the text records - this article goes into the limitations  and workaround - https://forums.aws.amazon.com/m...
Fri, 14 Oct, 2016 at 2:46 AM
SMTP Credits Explained
An SMTP credit is calculated as one message sent to a single recipient. If the number of recipients on a single message is greater than one, each addition...
Wed, 23 Nov, 2016 at 12:26 AM
Validate SPF and DKIM Records
All SMTP Monthly outbound SMTP accounts require the validation of the sending domain for SPF and DKIM records.  You will need to login into your Domain...
Thu, 15 Jun, 2023 at 1:26 PM
Rotating your DKIM Key
DKIM Keys are similar to passwords, and best practices state that you should replace your DKIM keys if you feel that: The keys may have been compromised ...
Fri, 1 Feb, 2019 at 8:05 PM
DKIM Key not working or accepted
There are some known providers that have different formatting requirements to the DKIM format that our portal provides: Rackspace Reg-123 DYN ...
Wed, 14 Dec, 2016 at 6:59 PM
Historical SMTP Outbound Credits Usage
Outbound SMTP Graphs with a 30-day history are accessible in the portal.  To access these reports: Login to the Admin Portal https://admin.duocircl...
Fri, 1 Feb, 2019 at 8:06 PM